Quote:
Originally Posted by jebartle
I agree, I've called every year for the past 4 years regarding promotions that they cancelled on bill, only to find out that there are NEW promotions that will more than cover any increase.....I know that it is a pain in the you know what but we like comcast because the service suits us best, but you must call and threaten cancellation b4 they ACT, if that doesn't work ask for the supervisor!
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Last May took all our Comcast equipment to the office on US 441 and cancelled. My bill reached the 200.00 month mark and I had enough of their inadequate customer service and BS.
There are several Threads on TOTV regarding Comcast and most of the posts are complaints about their lack of customer service.
Go with Century Link and/or Brighthouse for Internet and or phone/cable or switch to Direct or Dish for your cable.
I don't get upset often but I had all of Comcast that I ever want.