A few months back I took the triple play....tv, phone and internet...with Comcast at $99.00/month. Well....problems right out of the gate with extra installation charges. I finally got that refunded. Every month since, except the most recent, I have had to call to correct their "errors". Can't help but wonder how many people don't catch the errors, particularly if they are set up with auto pay. Last month I got a rep on the phone who seemed to actually understand what I was supposed to be paying. She corrected my bill by almost $50, and this past month the bill was correct.
I would have cancelled them a couple of months into it, but after paying all the installation charges, it didn't seem like a good move. Hope the new, correct, bill amount stays that way for a while.
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