[CraigAC]

I've never had a bad service experience at any Village's restaurant. The servers have always been very pleasant and truly made us feel that they appreciated our business.

It bothers me every time I read about people that refuse to tip or under-tip. I wonder if they realize that most of these dedicated servers depend on their tips to pay their rent and basic living expenses?

I never penalize a server for having a bad day -- I've had a few in my time as well and was always thankful that my boss or coworkers never held it against me.

It's sad that this problem will probably never go away.