[JohnZ]

Adding a gratuity to the bill is not the norm in Thailand. The service is excellent all over the country and they always remember you when you return....even a year later.....I don't know how they do this but they do. The Thai, in general, are very business savvy and they know all the tricks. They know full well what they are doing at Thai Ruby and they will continue to add a gratuity to the bill until they are certain that they have gone too far with that ploy. BTW, my wife and I had dinner there a couple of weeks ago....food was ok, portions could have been better for the price and service was average. The hand written bill was almost illegible and I recognized the "gratuity" add-on only from posts on this board.....thanks y'all Will I go back to Thai Ruby......probably. Will I mention the gratuity issue next time....probably.