We had the pull-outs installed by someone that was recommended to us. They did a good job and were nice to work with. However, if I had to do it over, I would get multiple quotes to compare the products. I don't think what we had installed are as substantial as the ones that came in some of our cabinets. A friend had one pull-out in her pantry come out of the track and fall down. Luckily nothing broke. It could have been a huge mess.
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