If you don't get any satisfaction from the installer, I believe you can remove the bolt holding the two ends in the center and then remove the plastic sleeve from the belts. This might let the belt ends fall down under the seat whenever you raise it, but they will be flexible that way.
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Greg
A pessimist is an optimist with experience.
"In my many years I have come to a conclusion that one useless man is a shame, two is a law firm and three or more is a congress." - John Adams
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