[Barefoot]

Originally Posted by OsheasMike

As the General Manager of O'Shea's, let me start of by apologizing to the guests that had a bad experience on Wednesday night. We are definitely aware of our shortcomings on this particular evening. Not to make excuses, but to try to explain why such a night happened, I had 2 employees decide not to show up for work and one who came in sick that we sent home. Our policy is not to allow a sick employee to work and infect others, especially our guests. While it was noble for that employee not to call and try to come in, it did not leave us time to cover his shift. Myself and my other manager on duty tried to fill some of the positions, but that left other areas ignored. No excuses, we didn't perform. We are currently trying to replace the staff that decided not to come in and negatively affect the hard working ones that did, problem is, as many on this website noted, good employees are hard to find. Anyway, again I am personally sorry and anyone who had a bad experience please ask for me and I will do my best to make things right.

Good for Mike for manning up and explaining the situation.