Quote:
Originally Posted by OsheasMike
You are correct it does not excuse that , as I do not have a female running my kitchen I took your situation to coach all my employees. I brought everyone in early (paid) to discuss the details of Wednesday and the corrections to be made. As for the treatment of my employees, I do the best that my price point allows, I always support them when they are correct and coach them when they are wrong. I feel that if I have to fire someone, unless for gross negligence, it is my fault. I have never asked them to do anything I wouldn't. My whole point for my original post was to apologize and let people know it was an aberration not a regularity. Again I am personally sorry for Wednesday.
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So then who was the woman that came to our table representing herself as the kitchen manager?
You seem to have many excuses.
We really weren't that upset but now stating their is no female in the kitchen and obviously she came to our table AND was rude makes your apologies ungenuine.