Please post again once you get through the complaint process. It will be interesting to see what pressure from the police, BBB, and seniors vs. crime (if you haven't spoken with them you should) can accomplish. Sadly I suspect that grandma signed a work order and it will be their "expert" opinion that the work was needed. I'll bet the tires are long gone, but if not worth recovering as evidence. Lastly, small comfort, the less than 2 year old tires likely had a replacement warranty and Tire Choice should be helping you with getting money back from the manufacturer of the tires.
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