There is no problem with a business trying to upsell something you may need.
The key is...was what was recommended needed or not? If needed then the price is not the issue is it? One can shop around to pay less once made aware of a deficiency.
You can also satisfy yourself if there is a real need by simply telling them you will have your dealer check it out. Then, if you do and you do not need what was being recommended, please go back to the store and ask for the manager and tell him what happened.
Just alerting TOTV without going through the above is sorta misleading.
I just had new tires put on by Tire Choice (behind Golden Coral on 466)...they had the best price around for the tires I wanted.
They did show me my old tires indicated being out of alignment...it was obvious by looking at the tire. I asked if they do alignment checks to verify out of alignment. They said yes. I asked to have the out of alignment verified. They set it up....brought me the computer print out showing how it was out of alignment by tire. I had them do the work and provide me an after computer print out, which they gladly did. Their price to do alignments was in line with any garages around....yes I checked.
If you in fact "catch" them or anybody, with proof, then please by all means let us know about it.
They are not bad retailers just because they are trying to upsell you.....something that just happens to cost a lot.
I have not been to many garages that will knowingly try to sell one something they do not need. I understand it does happen. The naieve and the gullible are the easy prey. BUT catching them at it and proving it and going back to the management/owner almost ALWAYS gets results.....for us all.
btk
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