[Easyrider]

Originally Posted by mschact1

I just updated my original post as to how you handle these types of matters. Over 2,000 people have read my post, and more than 30 have commented. All of this in 5 days! Your regional manager, Alan Jenkins, threatened me by telling me that if I do not remove my post, your company is unwilling to work with me to reach a solution to you taking advantage of my grandmother and other seniors, elderly, and simply anyone without full knowledge of their car and how it works. Most of us don't know much about our cars, except that they get us from point A to point B. We don't know what a worn rotor feels and looks like no more than you know how to perform heart surgery. The difference: A doctor doesn't recommend heart surgery unless it is really needed, whereas you rely on sales and taking advantage of seniors and the elderly and uninformed to take money from people for unnecessary goods and services!!

Thanks! So many are just too intimidated to take a stand and not back away....