Sorry to hear this!!:
1. Call Seniors vs Crimes (Sumter County Sheriff's Office on 466) and file a report.
2. If your Grandmother paid with a credit card, have her call them WITHIN 30 DAYS to file a dispute for misrepresentation of Services and the credit card company will review the case and potentially credit back some or all to your Grandmother (they debit the Merchant's account).
3. Ask for the CEO/COO of the Company and call and tell them you will contact FOX NEWS to run a "clip" on the local news to warn Consumers in the Area.........
....YES, I had a similar experience with PEP BOYS in Orlando and the credit card company credited me back. ALSO!! Tire Choice in Orlando does the same thing....Firestone owned by the same company but they are more ethical!
GOOD LUCK.
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