Quote:
Originally Posted by 00wcpt
The whole point of a low cost service/oil change is to get you in there. You know the upswell is coming. You know management is pressed for high profits and a successful store. Combine that with a large concentrated number of individuals and you have a recipe for what is happening. None if us were born last night, we all know this stuff, you just have to say "no"
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However, the problem with just saying "no", is what if you really do need some work done that you were not aware of. It's like the little boy who cried wolf, when do you know they are telling you the truth and when they are just scamming you, particularly if that is their custom. Being a single woman, I don't know much about cars or how to fix them so I must rely on a mechanic and hopefully he is reputable. I don't want to just say "no" in case I really do need some extra work, like brake pads. You need a reputable shop that you can trust and is not just telling you that you need all this work done for their own benefit when you really don't need it.