Talk of The Villages Florida - View Single Post - Manager at O'Shea's needs management training!
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Old 11-19-2013, 08:06 AM
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Quote:
Originally Posted by ilovetv View Post
To me it seems that more and more "managers" were not raised by parents and mentors who told them "the customer is always right" or something like "Thank you for letting me know....I'll take care of it as soon as I can".

Good workers aren't made on the job. They are raised by parents and taught by teachers who model a caring attitude and work ethic.
I completely agree. And many professionals of all levels are now being given courses on how to interact with others. My daughter teaches a course to third year medical students on bedside manners. And that includes American expectations.

Manners of any kind are still important. They teach you to behave as if you had some sense, even if you don't.
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