Quote:
Originally Posted by Happinow
For me, an hour and fifteen minutes is excessive. After about 15-20 min. I get up and ask the front desk if I had my appointment time correct. They usually say yes but the dr is running a bit behind and I ask how much longer. If I am going in for something routine and the wait time is too long I ask to be rescheduled. It let's them know I'm not happy and they will probably remember me next time and try to do better for me. However, if I must be seen, I will probably wait and express my dissatisfaction to the staff as well as the Dr. Everyone needs some flex time but the should give patients an option to be rescheduled if they know the dr. Is running way behind. Our time is valuable too.
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An hour an a half is excessive. You always have the option of rescheduling That certainly will give the Dr an opportunity to get back on schedule. The front desk should inform you if the Dr is running late but expressing your dissatisfaction to the staff won't get you any special treatment but they will remember you