Quote:
Originally Posted by scottiee
I own a small plumbing company. THE first rule is answer your phone 2nd rule do what you say you are going to do. Sometimes you cant. Call the client and tell them with a truthful reason why. Next try to make it up to them. BTW I do not live there yet see you in 2 years or so. I will be done with plumbing 45 years will be enough
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Good man! 
I used the same rules when I owned and ran a Minuteman Press franchise. One result is that I had small customers refer big customers to me. There's nothing more valuable than a happy customer.
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Darien, CT 1944 - 2004, Stamford, CT 2004 - 2007, Topsham, ME 2007 to present.
Will be a Mainer  (Maine-iac?  ) roughly from April to November and a Villager  from November to April. 
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