Quote:
Originally Posted by chambe2470
It is amazing how some companies just feel entitled to our business. I found this attitude when dealing with Massey Services. They called several times, but when they did make a connection and an appointment, the attitude was not pleasant. How dare I ask questions concerning the need for this service. I made an appointment for them to come out between 8:30-9:30 a.m. I had another appt. at 7:30 that morning, so I hustled to be home in time. I was on time. They never showed!
A call to see how long I was expected to wait on them, received the same indignant attitude. "We can't find your appointment," was the summary of the conversation. Needless to say, I will find someone that wants to provide a service. Massey Services will never do any additional business in my household.
Maybe I will send them a bill for my time wasted waiting on them. The answer will be, "Oh, we never had an appointment." Bull!
Randy Chamberlain
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We closed on our new construction, South of 466a, and had the same rude attitude greet us. My wife was making the calls to various providers and the lady on the other end at Massey was horrible. By the end of the call, my wife decided not to invite them. I don't even like seeing their trucks.