[merled]

This has to have been the worst restaurant experience in the short two years that we have lived here. We went there, Longhorn steak house on 12/18/2013 with a party of eight. We called ahead and they were ok to accommodate us at 6:00 PM. After approximately an hour and several attempts to get a straight answer from management as to why we had not been seated they started to lie to us saying they would work to correct the situation. Finally after another 20 minutes and their seating several parties of four ahead of us we started calling around to see if some place could take a party of eight. The manager had only one table for eight, but could have pushed two four party table together to accommodate us. Incidentally the group at the table for eight had finished their meal, paid their bill but continued to just sit and take up space. How rude can that be???
Finally, we told the manager were leaving and he and his side kick employee only laughed and said how can we make this right. Really, you had over an hour and a half. So we will never darken the doors of this restaurant again and encourage others to do the same. The only way these kind of employees learn is the hard way. We have entered a formal complaint with the franchise owner. Just be cautious folks when going out to eat in The Villages area.