[Matt and Gail]

Originally Posted by bajadock

Anyone using a remote PC access software? I am reading about logmein and teamviewer.

My specific need is remote support of my mother's PC when she may be having tech challenges. Rather than her calling a tech, which would involve $$$, she could call me so that I could "drive" her PC from my remote location.

Specifically looking for remote support experiences with Windows. THANKS.

Try Ammy software. I have used it and it provides that type access. I have a logmeinrescue account and use it all the time, but it's expensive. Just search Ammy.