Just read through the comments and agree w/ most. The last one, however, about 'not touching' is bunk. My wife and I have been patients of Dr Villa's for many years and have found her to be personable and personal. In fact, it's over-emphasized at times; we'd prefer more focus on personalized medical care. The extended waits and the phone issues have always been a problem and we're half-heartedly looking for a new GP.
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