people will always be different when face to face...it is just human nature.
Some of the bold and at times offensive are that way only because they have anonymity to shield them.
We must also keep in mind no two people see/hear/interpret very much the same way. Especially in absence and written expression.
Just think of the variety of interpretations from any sized group about the temperature in a room. Too cold? Too warm? A draft? Hurts my lumbago? Open the door? Close the door? Turn on the fan? Turn off the fan?
Words from a key board are no different.
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