[duffysmom]

If you want to know if your roof has the defective shingles you call the Warranty Office and ask if you have Oakridge shingles. They are the defective shingles. When we called Warranty they said we should not call Owens Corning ourselves, OC would contact us. They didn't contact us so we called OC and got a claim number. Once you have a claim number you can call a roofer (doesn't have to be the original roofer). They will look at your roof and remove shingles and send them to OC. We used Scott Roofing but all local roofers are very much aware of the problem. After some time we heard back from OC who stated our roof was defective and they would supply the shingles but not pay the labor costs. Up untill very recently OC paid for the shingles and labor at no cost to the home owner. They have now changed that policy.