[Patty]

Lowe's for me! I find it easier to find items and I have been very successful in obtaining help from the associates there. HD is more difficult to locate items and not as well organized.

A few years ago, when I was in Atlanta, HD was the only "big box" home improvement store around, the stores became very disorganized, dirty, and the staff was difficult to find at times. Then Lowe's came in, they had some wonderful customer service people (another story) and began to get business from former HD consumers. Suddenly, HD started to try to clean up the stores, retrain their staff etc....
Typical story of what good competition can bring into an area.
I go to HD when I can't find it at Lowe's or Ace.