I totally agree with LyvlyJubly - would NEVER do business with them again. If they're too busy they should redirect people to other companies. Our installer from 48 hr. (once they decided to FINALLY install the blinds after weeks of continuous calling) said that the owners wife never answered the phone even though he said alot of the time she was right there when it rang. We did get our blinds, they do look nice, however, they do also need adjustments which I've been putting off only because of the frustration of dealing with 48hr. I would pay more and go somewhere else because it's definately not worth it and they don't deserve any of my business again. People have always made excuses for them but after months and weeks of calling and seeing that other people are having the same issues, it's time to quit making excuses for poor customer service. The only recommendation is continue to call the office, continue to call Rick on his cell phone. I did it sometimes twice/three times a day........it's ridiculous.
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