Always a good idea to know where everything is, before taking off in a rental.
Another hint. They used to say to keep your hands on the wheel in the 2 and 10 clock configuration. It's now 4 and 8, as if you hit something, and the air bag goes off, your hands will not get knocked off of the steering wheel, and you retain control of the car.
Sorry this event happened to you.
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"It doesn't cost "nuttin", to be nice".  MOM
I just want to do the right thing! Uncle Joe, (my hero).
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