We hired Mike Wilson to do about 800 sq ft of rectified tile, he said it would take a week. After 3 weeks, it was still not done, then he refused to return phone calls, respond to a letter or complete the job! Even after he had to replace 16 of the tiles (and MANY more that should have been replaced due to hollow undersides and raised edges) we are still not even close to being happy with what he did do! Every time we try and scoot our dining room chairs they catch on raised edges and then we consider ourselves lucky that he didn't finish the rest. He left trim off, areas ungrouted, and a whole room undone. If you want to repeat our worse mistake in hiring a contractor, just go ahead and believe that "He'll do the best job"! We have pictures to support all statements.
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