[TrudyM]

They showed up at 4 Pm and came in to check it out. The guy was nice said he was sorry but didn't get the text until 2:30 to come by. The one problem was they had turned my service off instead of someone else with an account number a few digits off. The problem with the syncing and pixilation is a line problem. He worked until 7:30 and found the problem the lines have been spliced in many spots and with the cold and wet they are getting bleed off. He said they lay the lines before construction starts and by the time the contractors and landscapers get done there is a lot of damage. I thought that the signal originated from a satellite dish and the problem was weather related but apparently they are a special type of phone line it is just that they are very damaged. So tomorrow they are coming back to lay a new line down the block. If it is dry when they hook it up the signal loss doesn't show up.

So if you have bad Tv reception when it is cold and rainy then it may be the same problem. The Tech says the service people on the phone are clueless they always tell people it is the box because they don't know any better and they don't want it out there that the original install may have been the problem