Quote:
Originally Posted by Diveda
Bring a voice activated tape recorder if you find yourself at Car Guys in lady lake. I was paying out of pocket and was told the estimate the computer spits out is for insurance claims. Mine will be lower. I was also told they would buff and patch a minor area on the finder. Also I was told to bring the car in on tues and pick up thurs. As I was renting a replacement car, I was annoyed when told the car wouldn't be ready until fri as due to the cold they can't paint. Friday was no warmer yet it was ready then. The bill was $35.00 MORE than the estimate! Not lower. They had meant to call me, but didn't. After some discussion, they were kind enough to lower it $30.00. The minor bumper area was not touched. They said they tried to buff, but it didn't work. When I got home a little nail polish remover fixed that. I will say the repair they did was good. Car Guys took over in Nov. a shop with honest, straight talking folks. Not so now.
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Just remember that Florida is a 2 party consent state, you must get permission to record or you will be breaking the law.