Quote:
Originally Posted by tommy steam
I don't know if this will help you . I have brighthouse and it works for me when I have those problems. I unplug the converter box at the electrical outlet. Wait a couple of minutes and replug it in. This reboots the cable box. This was recommended to me from brighthouse.
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That was the first suggestion when I called Centurylink. Within 5 minutes after doing that, same problem started occurring. On second call they escalated to next level of tech support who did a software update. That seemed to fix problem until last evening and this morning when problem got worse. While I am still waiting for call from "chronic problem support", it seems the pixilation has stopped. So I don't yet know if they fixed the problem, or it fixed itself.