Quote:
Originally Posted by Hancle704
Been experiencing problem since Tuesday with our Centurylink Prism TV. Occasionally screen freezes and almost continuous pixilation on all channels. Reported to Centurylink 3 times. One fix after they escalated to higher level tech support was for them to do a software upgrade from their center. Fix was only temporary and now have same problem. Rep said they were escalating to "chronic problem tech support". Supposed to get a call back from them. No call yet after 1& 1/2 hours. I was told to call back at 3 Pm if I have not received the promised call .
Anyone else experiencing the same problems?  |
We live in Rio Grande and had Prism. Experienced the same problems and after months of picture freezing, rebooting cable box, calling and having repair guys out (all to no avail) we switched to Direct TV. Brighthouse doesn't service above 466A. We kept Centurylink for internet and phone, but dropped Prism. We are happy with Direct TV!!