Quote:
Originally Posted by gomoho
I live in Hadley and have a terrible connection with Verizon. Had it last night and finally called and was pleasantly surprised at their response. There is now a trouble ticket and they will actually make a premise visit if necessary to determine what is going on. Fortunately while I was talking to the tech guy the call was dropped so he knew I wasn't crazy. If I don't hear from them by Monday I am supposed to call back to see what the delay is. Will post if anything good or bad comes of this. But I do urge everyone with a Verizon connection problem to call them and complain.
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Yes, if you have verizon please call and complain, but you MUST tell them you want a trouble ticket. If not it won't be counted as a problem. According to verizon they are aware of the problem but as the manager told us the squeaky wheel gets the grease.