Sent you a Pm with details of last weeks go around with Century link. Long and short is the guys on the phone are clueless. This problem is not the box. Cracks and splices in the cable cause signal bleed when it is wet and cold if it isn't raining when they come and put a meter on it it looks fine. They have to find the crack in the line and replace the line back past the break to the previous junction.
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My opinion is worth what it costs that and $3.75 will get you a cup of coffee 
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