Quote:
Originally Posted by gomoho
I live in Hadley and have a terrible connection with Verizon. Had it last night and finally called and was pleasantly surprised at their response. There is now a trouble ticket and they will actually make a premise visit if necessary to determine what is going on. Fortunately while I was talking to the tech guy the call was dropped so he knew I wasn't crazy. If I don't hear from them by Monday I am supposed to call back to see what the delay is. Will post if anything good or bad comes of this. But I do urge everyone with a Verizon connection problem to call them and complain.
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Heard back from Verizon this morning. They said they are closing the ticket, but will continue to work on the problem. I am too far from the tower - well Duh, I could have told them that. At any rate they are trying to tweak the towers I am working off and I'll give them a week to see if there is any improvement. If not I'll call them back and I hope all those having the same problem will as well and maybe they will do a permanent fix.