Quote:
Originally Posted by Canabarrybarb
Back to your original question. I use the lowest category basic internet service from Comcast. I do video streaming from Amazon Prime and Hulu plus, video conferences and voice on Skype, and tons of email and web searches. It's not fast but it works.
Be cautious of getting Comcast help once you have something working; it is very hard to find competent support in that company.
|
I have/had the lowest rate internet from Comcast. 5 MBps, typically speed tested to 3.5. With Comcast the rate is inversely proportional to the number of users. I used this to stream movies with minor annoyances. I just switched to Centurylink for a dedicated 10 Mbps. Speeds tests to 9.8-9.9 every time.
My only problem is getting through to the terrible customer service to confirm my service was disconnected. Every other company in the world will send you an email to confirm changes to your account except Comcast. No email, no indication on the web page that anything ever changed. When I called three days later because my new bill for the next month was processing and I owed another month, they told me not to worry, it will adjust next week. I asked for an email to state what I was told and was transferred to a busy signal and a big click goodbye. Can't wait to be done with Comcast.
Don't even ask about my customer experience trying to recover 10 months of "rental" modem charges that they randomly started to collect after 2 years of "customer owned modem" billing. I recovered one $7 charge and gave up on the rest of the money after 4 calls and over 2 hours of wasted time talking to them.