I am a newbie and had an interesting situation this past November at City Fire. At about 3 pm had a meeting planned. Got there, seated and waited for a server and guest to arrive. My guest and I waited 45 minutes for a server and finally flagged someone down. The server was kind and took our beverage and food order. He brought MY beverage and then nothing else. We never saw him again. We couldn't seem to flag someone down who would send a server to our table but other tables around us were seated, served and left.
We think : 1st we had no server whatsoever; 2nd the server we spoke to left to go home; 3rd no one was apparently assigned to our table.
I was/am a newbie and didn't want to make a scene in my new home - so after 2 hours we left. I now know I should have asked to see a manager, but I also think one of the other servers who we asked to find someone to help us....should have done that. My take-away from this situation is to ask to speak to a manager. A lesson learned for me.
But it is a little hard for me as I tend to be a quiet and very mild mannered person. Its just easier for me to walk away - than to be confrontational (even nicely). I'll need to work on thickening my skin.
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SuziQ
I'd rather regret what I've done, than regret what I've left undone. Lucille Ball
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