Has anyone thought about mentioning to the sales department that when a salesman greets their new clients they should just go ahead and apologize for anything and anyone that is unpleasant to them during their stay? That should solve this problem.
BTW, we just attended our third annual thank you party put on by our salesman Tony Trussler. It was at Colony Cottage with entertainment by Suzie Casta, great buffet food and we got to eat with and meet with new villagers we would of never otherwise known.
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