Anne-Sorry you had a bad experience. I assure you I have heard many of great stories about The Villages ER. As with every topic-especially in the healthcare field most only pass on "horrible" things that happen. It is a shame that it happens but I assure you every system has a flaw and every system can be approved. Thank you for writing to administration--I hope you get a response.
It may appear shifts wait for others-but having been behind scenes in ERs --that is usually not the case. Waiting on a bed and nurse to cover that bed is usually the only reason for a wait time in from the waiting room. Most hospital staff work 12hours-some floaters, so nurses really don't care if we get a patient 15 min before end of shift--we have just reported off and go.
Again, sorry for your bad experience. Most of the nurses are compassionate and certainly are in the field to help others the best we can with the resources we have available to safely practice medicine.
|