[opbob77]

I may be able to help you as I too rely on closed captioning and experienced similar issues. I could not figure out how to turn it on so I called the tech support for my HDTV. They told me CC only works with picture-in-picture. Then I called Comcast and was enlightened. My problem was due to my cable box brand! I have a Motorola HD DVR. If this is what you have then do this. Turn off the cable box and wait until the numbers turn red, then press the menu button. A totally different menu comes up and CC is the 4th or 5th item down. It is there you can enable it. It is both a good and bad deal, however. You must ALWAYS shut off the box to use or not use CC, and this can be a real pain in the a**. On the other hand there are many options like type font, type size and back ground color. Hope this helps you.