Warranty sent one out that afternoon. We didn't have your issue but the toilets all became clogged at the same time. They sent out the people who laid the lines to the house and in the house.
Try to run the water in the bathtub and flush the toilet at the same time. It opened ours up. When it happened a second time. But no water from shower floor. I am so sorry for you.
I think it is construction debris in the drains. But no one ever paid me to give plumbing advice.
Call warranty. AGAIN. They will fix it. It IS an emergency.
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