Re: Customer Service
MKD
You are absolutely right. Customer service is a thing of the past. It no longer exists in department stores, mega home centers, auto dealerships, service departments and some restaurants. Service is so rare that when you do get it, it jumps out as being unusual. If somebody tells you that they will "check on it" and call you, or "order it" and call you, you count on the fact that you will get no call. There are, or course, exceptions, that that's sad. It should be the rule and not the exception.
When you go up to the frozen north (Northern Maine, Northern Michigan, Minnesota, North Dakota) customer service is still alive and well.
JLK
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