Quote:
Originally Posted by casita37
There is a reason for that. The person on the phone can't see what's going on. The customer at the counter can, plus the ringing of the phone is annoying, as you try to finish up your business. Not saying the clerk should stop dealing with you and complete their business with the phone caller, but they do need to answer the phone and either ask the person to hold, transfer them to another dept. or take a number to call back.
Also, one should never answer the phone with "Can you hold please?" That is extremely annoying and inefficient. Depending on the business, often it just as easy to transfer the call and be done with it. If they do need to talk to the person who answered the phone, again....ask them THEN if they can hold.
I just love all these little pet peeves we're getting off our chests.....LOL It might just stop us from actually being snappish or offensive in the real situation!
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I dunno about it improving our collective humor, kiddo. This cold damp weather is gettin' to me. I don't want any more "snow" days. I could just bite. It IS good to vent, but I have just done more today than I usually do.
I am so glad we have this place and this forum. We are a spicy bunch, aren't we?