Yea - right! Let the phone ring! Doesn't matter to the caller who has no idea that you're waiting in line and being held up by their call. I wonder if those who say "let the phone ring" would feel the same if it was them calling and waiting and waiting and waiting for an answer (or being on hold) while not knowing that they may be holding anyone else up?
So what's a cashier/clerk to do if he's required by the boss to do both or at least feels compelled to be equally fair to the caller... get in trouble with that boss for not answering the phone or have a complaint filed against them? Give the poor cashier a little patience and understanding, and if you must blame, blame the boss who has that cashier doing both at the same time instead of having another arrangement for having the phones answered whenever possible.
Is it that hard to put ourselves in that cashiers place? I don't think so!
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ARE VILLAGERS OLD OR ARE THEY RECYCLED TEENAGERS
At my age rolling out of bed in the morning is easy.
Getting up off the floor is another story.
"SMILE... TOMORROW MAY BE EVEN WORSE!"
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