If you jack up the front end and give the front wheels a spin, you'll probably notice flat spots on the tires. I was told it is because of the way they're shipped. (packed tightly together in a crate) I'm not sure if you said that the dealer checked out the cart in person or just by what you told them. Insist that they check it personally. Stand your ground with the dealer. It's an easy fix. Keep after them!
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