[Bonanza]

Originally Posted by chachacha

she is moving changing fans from her high ceiling in new home to her current home which has low ceilings...so she no longer has the original boxes which came with the white fans in the new home. she has designer fans in her current home which she is switching out. lowes did not sell them....am sure she has tried home depot, too. just a little item which is causing a lot of delay!

Ohhhh -- now I understand. Since she has 'designer' fans -- i.e., not your typical Hunter or Harbor Breeze, etc.,
she will have to email or call the company that made her fan.
All downrods are NOT universal and that is her only hope.