Happinow, you HAVE to write to the CEO of the company/organization that owns the Urgent care center. I am an RN and have been for 42 years and this behavior should NOT be tolerated by the patient. When I was in school there was a dress code for all professionals and that is just the way it was. I carried that dress code with me my whole professional life. There is just no reason for the sloppy clothes, and unprofessionalism. I worked for the NSLIJ system on Long Island, NY and this type of behavior would not have been allowed. The patient always comes first, no excuses. In my opinion you have to inquire who is the CEO of this center (google it) and write a letter. Please list as many names and details as possible, especially the date and time. If you don't bring it to the attention of the director, nothing will ever change, in the time it took you to write on here perhaps you could have written a letter to the person who could correct the situation. As a health care professional, I am sorry that you had such an awful experience, I do hope you are feeling better.
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