I think the best VLS sales rep, is the one you feel you have chemistry with, and can ask any questions that come to your mind, without hesitation, or fear, that you are bothering them, too much!!
You also need a MLS sales rep and I recommend Linda Sears who works with John Mello. Phone number 352.205.0713.
I know they are patient because they had to deal with me, and my million questions. Just ask, they will tell you.
They guided me thru the process, and are wonderful. I was a handfull.
Never forget, they work for you!!!!!
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"It doesn't cost "nuttin", to be nice". 
MOM
I just want to do the right thing! Uncle Joe, (my hero).