as another pharmacist, I, too, thank you for writing the letter. Retail pharmacists take so much abuse every day it's nice when someone shows them they are appreciated. And letters of appreciation really do make a difference to employers. I guarantee it will be noted and should benefit them come evaluation time, if not before. I can remember having terrible days and then a patient would sincerely thank me for something I did, and it reminded me why I liked the job and I'd feel valued.
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