I am generally happy with the work that Mansfield did for us. I am generally unhappy with the process of getting there and the after sale customer treatment.
First of all, the owner really lacks the personal skills to deal with people in a business-like manner. He is very abrupt, pushy, impatient and, I swear, never looks at you. I know, I know, I should have shown him the door. Lucky for him, his work is pretty good. Otherwise, I don't know of anyone who would tolerate his arrogance.
He NEVER came back to check the job and totally ignored my several requests for an itemized invoice of what was paid for the job. I'm assuming that it probably never went through the books. There were a few things that I feel should have been tweaked by Mansfield, but I've fixed them myself.
As I stated, I'm pretty happy with the work. However, I'd never call him back for the other work I have planned.
Xavier
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My approach to today's politics: "Re-examine all you have been told. Dismiss what insults your soul" ~ Walt Whitman 
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