Picking up the car 3/5/14 went smoothly. On 3/12/14 we allowed 90 minutes to return the car and walk to Sumter Landing to get the bus to the airport. There was a line in the rental location and one person working. Not only was he working the line, he was answering the phones, and taking car rental reservations. After an hour two people were taken care of in line and we were still third in line. We explained we had a bus to catch and handed the gentleman all the paperwork. The people in line were in a similar situation to us and we didn't expect them to let us go ahead since they were there longer than us.
We ran to Sumter Landing and the bus was already loaded with suitcases and people. This may have been an isolated case and we plan to rent a car again from this location. We may ask when we pick up if there will be sufficient staff when we return the car.
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