Talk of The Villages Florida - View Single Post - Can't Get Comcast to Acknowledge We Don't Have Cable TV any Longer!
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Old 04-03-2014, 08:27 AM
hoganth hoganth is offline
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Thumbs down Watch your Bill

Previously posted under another thread about Comcast horrors. Watch your bill closely for service charges. I was being charged for my own cable modem as well as paying double for digital service. It took 5 months to get that resolved. I had to file a complaint with the state of florida to get it done. I had contacted Comcast customer service more times than I can remember. Each and every time they would say that "I have issued a credit and everything is fixed". WRONG! I kept being billed for service I did not have. So then they threatened to cut off what service I had for none payment and then started adding a late charge, even though I PAID the bill for service I actually had. I wish that WE (Villagers) had a mechanism that could address Comcast behavior. I guess that is just wishful thinking. My rant is now over until the next episode.